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31. A guide for Ombudsman Institutions, 2006
 

BIBLIOGRAPHIC LEVEL: monograph

A guide for Ombudsman Institutions : how to handle complaints /, 93 p.. - Bratislava : United Nations Development Programme, 2006.

ISBN 92-95042-43-3

LANGUAGE: ENg

ABSTRACT: Contents:. 1. Complaints reception. 2. Procedures. 3. Confidentiality and transparency. 4. Bias. 5. Service equity. 6. Physical access. 7. Protection against retribution.

INDEX WORDS:
* klagomål/besvär = complaints = valitus
* ombudsman = ombudsman = asiamies

LIBRARY LOCATION: FN-bibl.

SHELF CODE: UNDP

 
32. A guide for Ombudsman Institutions, 2006
 

BIBLIOGRAPHIC LEVEL: monograph

A guide for Ombudsman Institutions : how to conduct investigations /, 183 p.. - Bratislava : United Nations Development Programme, 2006.

ISBN 92-95042-45-X

LANGUAGE: ENg

ABSTRACT: Contents:. 1. Investigations conducted by the Ombudsman institution versus criminal investigations. 2. Investigative principles. 3. Types of investigations. 4. The Ombudsperson's jurisdiction, role and responsibility. 5. Receiving, understanding and recording a complaint. 6. Complainant expectations. 7. Jurisdiction: May a matter be investigated?. 8. Preliminary examinations. 9. Reasons to investigate or not. 10. Allegation - the issue to be investigated. 11. Deciding whether to investigate, authorizing investigations. 12. Who should conduct the investigation?. 13. Planning an investigation. 14. Issuing notice of an investigation. 15. Finding the facts. 16. Fairness in the Ombudsman institution's investigative process. 17. Those who refuse to cooperate. 18. Documentation, record keeping. 19. Investigative problems. 20. Finding the legal basis that governs the matter. 21. Analyzing facts in light of the law. 22. Making a determination. 23. Making recommendations. 24. Ombudsman institution investigative reports. 25. Supervising investigations. 26. Administrative considerations. 27. Investigations that discover evidence of crimes. 28. Communication with complaints, authorities, witnesses. 29. Confidentiality. 30. Whistle-blower protections, protection against reprisals. 31. Freedom of information, privacy, confidentiality, protecting an investigation's integrity. 32. Protecting Ombudsman institution and witnesses against defamation suits. 33. Media and investigations. 34. Discontinuing investigations. 35. Closing an investigation. 36. Complaints about an Ombudsman institution's investigation.

INDEX WORDS:
* ombudsman = ombudsman = asiamies
* fact finding missions = fact finding missions = fact finding missions
* klagomål/besvär = complaints = valitus

LIBRARY LOCATION: FN-bibl.

SHELF CODE: UNDP

 
33. The international ombudsman yearbook, 2007
 

BIBLIOGRAPHIC LEVEL: monograph series

The international ombudsman yearbook : vol. 8 (2004) /, 174 p.. - Leiden : Martinus Nijhoff Publishers, 2007.

ISBN 978-90-04-15692-0

LANGUAGE: ENG

ABSTRACT: Contents:. 1. The Ombudsman and the Rule of Law, John McMillan. 2. The Roles of Administrative Courts and Ombudsmen in France and Malta: A Review of Two Contrasting Systems, Ivan Mifsud and Cécile Plaidy. 3. Administrative Mediation and Ombudsmen: An Encounter with Internormativity, Marie-José Chidiac. 4. Good Governance and Development Challenges in the South Pacific: The Promise of Ombudsmanship, ’Dejo Olowu. 6. A Specialist Ombudsman for Prisoners, Stephen Shaw. 7. The Engaged Ombudsman—Morality and Activism in Attaining Administrative Justice, Gregory J. Levine. 8. What Should Be the Primary Focus of the Ombudsman Institution? Protecting Human Rights and Redressing Public Grievances versus Fighting Corruption: Emphasis on South Asia and the Commonwealth Caribbean, Najmul Abedin.

INDEX WORDS:
* ombudsman = ombudsman = asiamies
* god förvaltning = good governance = hyvä hallinto
* fångar = prisoners = vangit

URL http://www.brill.nl/default.aspx?partid=18&pid=25649

 
34. Bell, John (ed.) : The Cambridge Yearbook of European legal studies, 2006
 

BIBLIOGRAPHIC LEVEL: monograph series

The Cambridge Yearbook of European legal studies : volume eight 2005-2006 / Bell, John (ed.) ; Kilpatrick, Claire, p. 1-292. - Oxford : Hart publ., 2006.

ISBN 978-1-84113-662-2

LANGUAGE: ENG

ABSTRACT: 1. Constitutional Developments in Europe Giuliano Amato. 2. Democracy, Transparency and the Apparent Demise of the Treaty Establishing a Constitution for Europe , Cheryl Saunders. 3. The Constitution, the State and the European Union, Nick Barber. 4. Private Power and Public Authority in European Union Law, Damian Chalmers. 5. ‘New’ Social Democracy Before the Court of Justice, Nina Boeger. 6. English Law and the European Ius Commune 1450–1650, David Ibbetson. 7. Alexandre Kojève’s Hegelianism and the Formation of Europe , Christoph Kletzer. 8. Competition Law and Intellectual Property Rights: Is the Property Rights’ Approach Right?, Ioannis Lianos. 9. Derogating from the Free Movement of Persons: When can EU Citizens be Deported?, Niamh Nic Shuibhne. 10. The Language or Languages of Consumer Contracts, Simon Whittaker. 11. The Public/Private Divide in Secondary Community Law: a Footnote to the European Economic Constitution, Harm Schepel.

INDEX WORDS:
* medborgarskap = citizenship (EU) = kansalaisuus
* ECJ = ECJ = ECJ
* beslutsfattande = decision making = päätöksenteko
* deporterade personer = deported persons = karkotetut henkilöt
* EU-utvidgning = EU constitution = EU-laajentuminen
* rörelsefrihet = freedom of movement = liikkumisvapaus
* immaterialrätt = intellectual property rights = immateriaalioikeus
* ombudsman = ombudsman = asiamies
* ECJ = ECJ = ECJ
* rättsfall/rättspraxis = cases/case law = oikeustapaukset/oikeuskäytäntö

GEOGRAPHICAL TERMS: Denmark / France / Germany / Italy / Netherlands / United Kingdom / USA / India / Iraq / Australia / Austria / Ireland / South Africa

NOTE (GENERAL): EC treaty; ToA; Treaty of Nice; ECHR; laeken declaration; EU charter of fundamental rights; EU constitutional treaty; Refugee convention;

LIBRARY LOCATION: Domvillan

SHELF CODE: EG-rätt

 
35. Jaichand, Vinodh (ed.) : 60 years of the universal declaration of human rights in Europe, 2009
 

BIBLIOGRAPHIC LEVEL: monograph

60 years of the universal declaration of human rights in Europe / Jaichand, Vinodh (ed.) ; Markku Suksi, xvii, 471 p.. - Antwerp : Intersentia, 2009.

ISBN 978-90-5095-880-6

LANGUAGE: ENG

ABSTRACT: CONTENTS:. 1. INTRODUCTION (Vinodh Jaichand, Markku Suksi). PART I: EUROPEAN STATES IN THE DRAFTING BODIES OF THE UDHR:. 2. BELGIUM: A REFERENCE INSTRUMENT, BUT WITHOUT BINDING FORCE (Paul Lemmens, Ludovic Hennebel, Arnaud Van Waeyenberge, Evelien Vandeven). 3. FRANCE: THE ORIGINS, WITH THE PROSPECT OF INCREASING EFFECT (Florence Benoît-Rohmer). 4. THE UNITED KINGDOM: DEVELOPING A HUMAN RIGHTS CULTURE (Rory O’Connell, Tom Obokata). PART II: EUROPEAN STATES THAT WERE MEMBERS OF THE UN BY THE TIME OF THE ADOPTION OF THE UDHR:. 5. DENMARK: A DOCUMENT OF IDEOLOGICAL IMPORTANCE (Eva Maria Lassen). 6. GREECE: MORE VERBALISM, LESS EFFECTIVENESS? (Stelios Perrakis). 7. LUXEMBOURG: CONTENT WITHOUT REFERENCE? (Jean-Paul Lehners, Fabienne Rossler). 8. THE NETHERLANDS: RELIGIOUS INSPIRATION, BUT LITTLE DOMESTIC IMPACT (Fons Coomans, Willemijn Noordhoek). 9. POLAND: FROM OBLIVION TO LEGAL USE (Roman Wieruszewski). 10. SWEDEN: UNDERESTIMATION OF RIGHTS (Jonas Grimheden). PART III: EUROPEAN STATES THAT BECAME MEMBERS OF THE UN IN THE DEAL OF 1955:. 11. AUSTRIA: KEEPING A LOW PROFILE (Wolfgang Benedek, Manfred Nowak). 12. BULGARIA: EVOLVING INTO DEMOCRACY UNDER THE UDHR TEMPLATE (Maria Mandova). 13. FINLAND: POLITICAL, NOT LEGAL (Markku Suksi). 14. HUNGARY: THE IMPACT ON THE FREEDOM OF EXPRESSION (Gábor Halmai, Eszter Polgári). 15. IRELAND: FROM DOMESTIC PRE-OCCUPATIONS TO WIDER RECEPTION (Attracta Ingram, Vinodh Jaichand). 16. ITALY: A LEGAL PUZZLE, BUT THE CIVIL SOCIETY HAS TAKEN THE BALL AND RUNS WITH IT (Paolo De Stefani). 17. PORTUGAL: HUMAN RIGHTS GUIDELINES FROM THE CONSTITUTION TO SUGAR BAGS (Tereza Pizarro Beleza, Helena Pereira de Melo). 18. ROMANIA: SIDELINED TO THE MARGINS OF LEGAL PLURALISM (Iulia Voina-Motoc). 19. SPAIN: FROM TOTALITARIANISM TO FULFILMENT (Felipe Gómez Isa, Carmen Márquez Carrasco). PART IV: EUROPEAN STATES THAT BECAME MEMBERS OF THE UN BETWEEN 1955 AND 1989:. 20. CYPRUS: FROM AN INTERESTING COLONIAL LEGACY TO POST-CONFLICT CONTEXTUALISATION (Kalliope Agapiou-Josephides). 21. GERMANY: FROM IMPOSITION TO ADHERENCE (Anja Mihr). 22. MALTA: A TENUOUS LINK IN HUMAN RIGHTS PRACTICE AND PROCEDURE (Ian Refalo). PART V: EUROPEAN STATES THAT BECAME MEMBERS OF THE UN AFTER 1989:. 23. THE CZECH REPUBLIC: FROM LIP SERVICE TO CONCRETE APPLICATION (Jan Holzer, Hubert Smekal). 24. ESTONIA: TRANSITION THROUGH HUMAN RIGHTS (Katre Luhamaa). 25. LATVIA: BINDING FORCE THROUGH COURT PRACTICE (Maris Burbergs, Arturs Kucs). 26. LITHUANIA: SUBTLE MATERIAL IMPACT (Vygante Milašiute). 27. THE SLOVAK REPUBLIC: POLITICAL SIGNIFICANCE, NOT LEGAL (Mária Patakyová, Katarína Galdunová). 28. SLOVENIA: INDIRECT BUT INCREASING IMPACT (Milan Brglez, Bojko Bucar). PART VI: THE EUROPEAN ORGANISATIONS:. 29. THE COUNCIL OF EUROPE: FIRST STEPS AND THEN SOME — COLLECTIVE ENFORCEMENT OF THE UNIVERSAL DECLARATION (Antti Korkeakivi). 30. THE EUROPEAN UNION: IN SEARCH OF LEGITIMACY (Allan Rosas). 31. THE OSCE: A COMMITMENT TO HUMAN RIGHTS (Robert-Jan Uhl, Bernhard Knoll). PART VII: FINAL COMMENTS:. 32. A VIEW FROM THE OUTSIDE (Hurst Hannum). 33. CONCLUDING REMARKS ON EUROPE: DIVERSITY WITHIN THE UNITY (Vinodh Jaichand, Markku Suksi).

INDEX WORDS:
* skälig levnadsstandard = adequate standard of living = riittävä elintaso
* asyl = asylum = turvapaikka
* barn = children = lapset
* internationell sedvanerätt = customary international law = kansainvälinen tapaoikeus
* människovärde = human dignity = ihmisarvo
* handikappade = disabled persons = vammaiset
* diskriminering = discrimination = syrjintä
* rätt till undervisning = right to education = oikeus opetukseen
* Europeiska kommittén för sociala rättigheter = European Committee of Social Rights (ECSR) = (Euroopan) sosiaalisten oikeuksien komitea
* europeiska domstolen för de mänskliga rättigheterna = European Court of Human Rights = Euroopan ihmisoikeustuomioistuin
* ECJ = ECJ = ECJ
* EU = EU = EU
* rättvis rättegång = fair trial = oikeudenmukainen oikeudenkäynti
* familjerättigheter = family rights = perheoikeudet
* slaveri = slavery = orjuus
* församlingsfrihet = freedom of assembly = kokoontumisvapaus
* föreningsfrihet = freedom of association = yhdistymisvapaus
* rörelsefrihet = freedom of movement = liikkumisvapaus
* religionsfrihet = freedom of religion = uskonnonvapaus
* lämplig bostad = adequate housing = sopiva asunto
* ICJ = ICJ = ICJ
* peremptory norms = jus cogens = jus cogens
* lagstiftning = legislation = lainsäädäntö
* minoritetsgrupper = minority groups = vähemmistöryhmät
* nationalitet = nationality = kansallisuus
* ombudsman = ombudsman = asiamies
* rätt att deltaga = right to participate = oikeus osallistua
* rätt till privatliv = right to privacy = oikeus yksityiselämään
* äganderätt = right to property = omistusoikeus
* självbestämmanderätt = self-determination = itsemääräämisoikeus
* socialskydd = social security = sosiaaliturva
* terrorism = terrorism = terrorismi
* tortyr = torture = kidutus
* kvinnor = women = naiset
* skäliga arbetsvillkor = just working conditions = tyydyttävät työehdot
* författning/grundlag = constitution = perustuslaki/valtiosääntö
* antisemitism = anti-Semitism = antisemitismi
* rättsfall/rättspraxis = cases/case law = oikeustapaukset/oikeuskäytäntö

NOTE (GENERAL): UDHR; UN charter; ICCPR; ICESCR; ECHR; ESC; Vienna declaration and programme of action; ACHPR;

 
36. Craig, Paul : EU administrative law, 2006
 

BIBLIOGRAPHIC LEVEL: monograph

EU administrative law / Craig, Paul - (The collected courses of the Academy of European law), xcv, 888 p.. - Oxford : Oxford U. P., 2006.

ISBN 978-0-19-929681-1

LANGUAGE: ENG

ABSTRACT: I: Administration and Law:. 1: Crisis, Reform, and Constitutionalization. 2: Centralized or Direct Community Administration. 3: Shared Management. 4: Comitology. 5: Agencies. 6: Open Method of Coordination. 7: Social Partners. II: Law and Administration:. 8: Foundations. 9: Courts. 10: Access. 11: Process. 12: Competence and Subsidiarity. 13: Law, Fact, and Discretion. 14: Rights. 15: Equality. 16: Legal Certainty and Legitimate Expectations. 17: Proportionality I. 18: Proportionality II. 19: Precautionary Principle. 20: Remedies I: The Community. 21: Remedies II: Member States. 22: The Ombudsman.

INDEX WORDS:
* konstitutionalism = constitutionalism = valtiosääntöistäminen
* ECJ = ECJ = ECJ
* jämlikhet = equality = tasa-arvo
* demokrati = democracy = demokratia
* EU-grundlag = Eu constitution = EUn perustuslaki
* jämlik behandling = equal treatment = tasa-arvoinen kohtelu
* diskriminering = discrimination = syrjintä
* rätt till lika lön för lika arbete = equal remuneration = oikeus samaan palkkaan samasta työstä
* mänskliga rättigheter = human rights = ihmisoikeudet
* försiktighetsprincipen = precautionary principle = varovaisuusperiaate
* ombudsman = ombudsman (European) = asiamies
* nationella domstolar = national courts = kansalliset tuomioistuimet
* nationalitet = nationality = kansallisuus

GEOGRAPHICAL TERMS: Canada / Germany / Italy / United Kingdom / USA

NOTE (GENERAL): EU charter of fundamental rights; ECHR;

LIBRARY LOCATION: EG-rätt

URL http://ukcatalogue.oup.com/product/9780199296804.do?keyword=eu+administrative+law&sortby=bestMatches

 
37. Gilligan, Emma : The human rights ombudsman in Russia, 2010
 

BIBLIOGRAPHIC LEVEL: part of a serial

The human rights ombudsman in Russia : the evolution of horizontal accountability / Gilligan, Emma

REFERENCE TO GENERIC UNIT (Periodica): Human rights quarterly : a comparative and international journal of the social sciences, humanities and law : vol. 32; no. 3., p. 575-600. - Baltimore, MA : John Hopkins U. P., 2010. - ISSN 0275-0392

LANGUAGE: ENG

INDEX WORDS:
* perestrojka = perestroika = perestroika
* ombudsman = ombudsman = asiamies

URL http://muse.jhu.edu/journals/human_rights_quarterly/summary/v032/32.3.gilligan.html


24.11.1999